2/20/2024 0 Comments Lightspeed motor sportsMany companies find themselves adapting to this constant issue with "helpful" technology by implementing a specialized position(s). #Powersports #DMS #Training #Spader #Lightspeed #LightspeedDMSĪs an IT professional, I've seen the internal side effects. If you aren't using it to the system's potential, then that's on you. I occasionally post content on my blog relating to EVO and how to get more out of the system Įach of you pays good money for a DMS. There's lots of good content in there, and the community has been a great resource when I'm looking for one off solutions. Challenge your team to do more digitally, and less with a pen and paper Go through the EVO security menu and make sure you understand what each menu item is and who should have access to it Find a Lightspeed power user and have your managers spend some time in those dealerships seeing how they use the system. Read the release notes (attached to this email) If you want to learn more about Lightspeed, then there are a few things you can do. The rest of my time will be spent helping our dealership Woods Cycle Country to grow, and managing 3 Spader Business Management 20 Groups. I decided to sell 50 days of my time in 2024, and those were snapped up by two dealer groups. I have no doubt that this year's training has freed up thousands of hours of time for department managers, and made many of them way more efficient than they had been in the past.īefore anyone asks, I pushed myself to my limits this year, and I've had to curtail my dealer training. Time and time again, when I'd show a dealer how a feature worked, the light bulb would burn brightly. The number of times I'd find where dealers could benefit from features built into the system, but didn't even know they existed, runs into the hundreds. In EVO, if a user doesn't have access to use a feature, in many cases they don't even see that item in the menu. In what I feel is a design oversight, when many new features are released, they are locked down for most users. Few dealers read the release notes, so they are rarely aware of upgrades and new features Most dealers have forced legacy practices into the system, instead of updating their processes to work in a way that aligns with how the DMS has been built If I had to make a guess, I'd say the average dealer uses Lightspeed to about 40% of its capacity I learned a lot during that time in the field Each day was comprised of a meeting with the team, and then one-on-ones with each manager to see what issues they were having, and the solutions that were available to resolve those issues and to make their jobs easier. Over the last year I spent about 10 consulting days in different powersports dealers across the country. Are your team members using the Lightspeed DMS to its fullest?
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